The source of information for the VA Clinical POC's. This is a resource to use once the VA Mobile Service Desk is no longer onsite to assist directly with questions or concerns about the iPad devices.
These sessions are designed so that you can learn something new and quick each time. Please join us in one of these sessions each week!
The clinicians guide to their iPad.
-TBIEE##### (EE# located on the back of the device)
Service Desk Ticket
This master ticket will be used as a means of communication between the Service Desk and the site POC and other authorized personnel.
Other Authorized Personnel:
Facility Chief Information Officer (FCIO):
Office of Information & Technology (OI&T):
Information Security Officer (ISO):
Site Contact restrictions:
|User Add/remove/Swap/Replacement||Wiki Access/Privileges|
|Clinical POC||Add/Remove/Swap/Replacemet: Yes||Yes|
|Other Authorized Personnel||Add/Remove/Swap/Replacemet: Yes||Yes|
Where physically are the Stock Devices/Spares Stored?
Who collects returned devices?
Location: OI&T Dept. –